What the best leaders do – 4 critical areas:

Listening to your colleagues and employees. Being fully present during your listening to the speaker. (no multi-tasking), and listening without agenda. Have mutual respect and understanding for all your employees. Show trust.

Focusing on Strengths and giving positive and sincere feedback promptly and often. Positive reinforcement can go a long way and will give employees the drive to work harder in all of their tasks. Create a structure for the office and all tasks to help everyone focus on their work a bit better.

Sharing your appreciation of others often. – Again, sincere only. Criticisms is okay as well, but approach it in a positive way not making the person feel devalued.

Be open to honest feedback. Ask for it, make the person feel safe for offering their sincere feedback, and truly appreciate the feedback. Take corrective action where appropriate and promptly. 


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