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Accelerate Your Success in Business & in Life

What the best leaders do – 4 critical areas:

Listening to your colleagues and employees. Being fully present during your listening to the speaker. (no multi-tasking), and listening without agenda. Have mutual respect and understanding for all your employees. Show trust.

Focusing on Strengths and giving positive and sincere feedback promptly and often. Positive reinforcement can go a long way and will give employees the drive to work harder in all of their tasks. Create a structure for the office and all tasks to help everyone focus on their work a bit better.

Sharing your appreciation of others often. – Again, sincere only. Criticisms is okay as well, but approach it in a positive way not making the person feel devalued.

Be open to honest feedback. Ask for it, make the person feel safe for offering their sincere feedback, and truly appreciate the feedback. Take corrective action where appropriate and promptly. 


For more information about these steps and for the original source please click here.

The Benefits of Mentoring in a Work Environment

Mentoring is one person taking another by the hand and guiding them.

The mentor has experience, knowledge, and wisdom, and cares deeply about the mentee’s personal growth.

Mentoring happens in all walks of life, including in families, sports, education, and careers. In a business environment, mentoring ideally starts on the first day of a person’s employment. Usually, the mentor is someone other than the supervisor.

A mentor’s role usually includes the following:

  • Helping you, the mentee, understand and become familiar with the company culture, vision and mission.
  • Helping you understand the various people you will be interacting with
  • Answering any questions that that you have along the way
  • Familiarizing you with company policies
  • Helping you out when you are “stuck”
  • Listening to you openly and fully
  • Challenging you to think outside the box and come up with answers to problems
  • Helping you with attitude changes, if necessary
  • Building up your confidence
  • Helping you increase your performance and overcome hurdles

Mentors should meet with mentees on a regular basis.

Ideally, they should both meet once per week for at least an hour. Meeting over coffee or a meal can help to deepen the relationship. It also helps if management checks in with the mentors from time to time to gauge the results of the mentorship program and support a mentor who might face challenges with their mentee.

At BCNH. we support our clients by helping to set up a mentoring program that works for them. We help to coach current and future mentors in their important roles, guiding them into achieving the greatest amount of success. To learn more about our valuable mentor coaching services, contact us online or give us a call at 603 763-9770.

The stress we bring to work: NWRS, Non-work-related stress

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While last month we dealt with the major causes of stress at work, it’s also important to recognize which types of stresses we bring to work. “NWRS” involves personal stresses we carry, which then get magnified at work.

We can divide NWRS into three categories:

  1. External Stress originates from relationships with family and friends, our surroundings, personal business dealings with vendors, and many other areas of our personal lives.
  2. Internal Stress includes worries about finances, safety and security, and the ways in which we live our daily lives.
  3. An “out of balance” life. This happens when the various demands of our lives and the demands we place upon ourselves are not in Harmony. Instead, they are competing and fighting with each other.

Let’s examine the “out of balance” life. How much time and attention do we give our children, spouses, or elderly parents compared to how much time we spend on ourselves, that is, our self-care? Or, perhaps we find ourselves constantly “on,”  continuously multi-tasking and living in the vice-grip of technology like smart phones, iPads, TV, and radio.

Other sources of NWRS stress in our lives include our beliefs, opinions and old wounds that we have not learned how to heal from. Many of these stressors keep doing their work on a subconscious level, and we project them onto the people we interact with, both in our personal lives and at work.

Would you believe that many of my clients don’t think they bring their stresses and exhaustion to work? I often hear people say, “I’m very different at work than at home.” Well, it’s my firm belief that we are all “one” person. We may just be a little more careful at work about how we act and react, not letting our complaining and unattractive habits show up as much.

So what is a manager or business leader to do about the NWRS which employees bring to work?

Be aware of it, observe, communicate, listen, be compassionate. But above all, be fair and realistic. And, if need be, point people to the appropriate external resources to get the help they need.

Call me, Coach Hardy, at 603-763-9770 for more guidance, or visit my website.

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