Being an effective leader is becoming more challenging and demanding in these times. Relying upon your title and position alone is no longer enough to get your teams to do their jobs well. Employees want more.
Leading with emotion?
They demand to be treated as individual people in an intelligent, caring and thoughtful environment. In reality, people have always wanted this, but now they are getting it. More managers are learning and practicing good leadership skills. One skill is Emotional Intelligence (EQ), practiced with Emotional Discipline.
Emotional intelligence in the workplace
Essentially, EQ is the ability of individuals to recognize the emotions of both themselves and other people.
EQ means evaluating and labeling different feelings appropriately, and using emotional information to guide your thinking and behavior. Basically, it’s our “people skills.”
Emotional Intelligence includes:
- Social skills
At Business Consulting of NH we use assessments that measure our level of development in each of the EQ skills. Studies have indicated that emotional intelligence is a higher indicator of success, in many areas, than a person’s IQ.
Emotional Discipline in the workplace
Emotional Discipline is thoughtfully utilizing the information we obtain from our Emotional Intelligence in a productive way to achieve the best possible outcomes. Emotional discipline involves not reacting on the first impulses of our emotions. We respond after due consideration, and never in anger, even if we might feel justified in doing so.
When the rules of emotional discipline aren’t followed, there are consequences for the leader, the team and the organization. The team might lose respect or trust in the leader. A lack of emotional discipline may lead to poor results because a leader took the easy route, rather than calling out unproductive behaviors.
Maybe high standards of quality and service aren’t always kept because it’s easier to overlook poor performance than it is to inspire excellence every day.
How does a leader practice Emotional Discipline?
Here are some discussions an Emotionally Intelligent & Emotionally Disciplined leader might have with their fellow leaders and their teams:
Which areas are our strong points? In which areas of our work do we feel we are exhibiting strong aspects of emotional discipline?
When are we at our best? Do we hit deadlines regardless of the pain we might feel or obstacles we are facing within ourselves or others?
Where do we need some work? In which areas of our work do we need a higher level of emotional discipline? Where do team members need help in being more disciplined?
What do we need to learn? Do we need to hold meaningful conversations to move ourselves and the team forward rather than keeping a distance because it’s more comfortable and familiar?
How do we make choices? Are we making decisions based on our emotional intelligence and discipline at all times, or are we overlooking certain “convenient exceptions”?
How confident are we? Are we exhibiting the courage and discipline to openly speak the truth and call out the “exceptions?”
Who can we benefit? Who can we help motivate and keep on track? Is it hard for staff to get fired up in the morning and do the toughest tasks they need to get done?
A workplace that is infused with the continuous practice of emotional discipline is a workplace that will generate and perpetuate feelings of satisfaction and pride for both the employee and the leader.
Contact Coach Hardy online to learn more about leadership improvement. We provide consultation and training for business leaders who are eager to grow and thrive. Call us today at 603-763-9770.