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What the best leaders do – 4 critical areas:

Listening to your colleagues and employees. Being fully present during your listening to the speaker. (no multi-tasking), and listening without agenda. Have mutual respect and understanding for all your employees. Show trust.

Focusing on Strengths and giving positive and sincere feedback promptly and often. Positive reinforcement can go a long way and will give employees the drive to work harder in all of their tasks. Create a structure for the office and all tasks to help everyone focus on their work a bit better.

Sharing your appreciation of others often. – Again, sincere only. Criticisms is okay as well, but approach it in a positive way not making the person feel devalued.

Be open to honest feedback. Ask for it, make the person feel safe for offering their sincere feedback, and truly appreciate the feedback. Take corrective action where appropriate and promptly. 


For more information about these steps and for the original source please click here.

The Benefits of Mentoring in a Work Environment

Mentoring is one person taking another by the hand and guiding them.

The mentor has experience, knowledge, and wisdom, and cares deeply about the mentee’s personal growth.

Mentoring happens in all walks of life, including in families, sports, education, and careers. In a business environment, mentoring ideally starts on the first day of a person’s employment. Usually, the mentor is someone other than the supervisor.

A mentor’s role usually includes the following:

  • Helping you, the mentee, understand and become familiar with the company culture, vision and mission.
  • Helping you understand the various people you will be interacting with
  • Answering any questions that that you have along the way
  • Familiarizing you with company policies
  • Helping you out when you are “stuck”
  • Listening to you openly and fully
  • Challenging you to think outside the box and come up with answers to problems
  • Helping you with attitude changes, if necessary
  • Building up your confidence
  • Helping you increase your performance and overcome hurdles

Mentors should meet with mentees on a regular basis.

Ideally, they should both meet once per week for at least an hour. Meeting over coffee or a meal can help to deepen the relationship. It also helps if management checks in with the mentors from time to time to gauge the results of the mentorship program and support a mentor who might face challenges with their mentee.

At BCNH. we support our clients by helping to set up a mentoring program that works for them. We help to coach current and future mentors in their important roles, guiding them into achieving the greatest amount of success. To learn more about our valuable mentor coaching services, contact us online or give us a call at 603 763-9770.

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