“Outstanding leaders go out of their way to boost the self-esteem of their personnel.
If people believe in themselves, it's amazing what they can accomplish.”
― Sam Walton
“Many of our employees just do their work at a 'good-enough' level, not inspired, not fully engaged.”
“We have an 'open-door' policy, but our people don’t open up with what’s really on their mind.”
“All of our ideas are generated at the top; why don’t we get more suggestions from the ranks?”
“People are not lining up to come to work for us, and our staff turnover is higher than we would like it to be. It’s very expensive.”
“We spend too much time resolving petty conflicts between employees.”
“Our company spends too much on lead generation because most of our customers don’t become repeat customers.”
“Our business is not growing; in fact, we are contracting and may have to lay off some people.”
“I am burnt out, I can’t wait to retire.”
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